Intern with UFIT!

Applications for Summer 2024 internships are now live, with opportunities in wide-ranging IT fields: https://it.ufl.edu/internships/. UF Information Technology’s (UFIT) paid internships offer immersive on-the-job experience supporting a campus of 100,000+ stakeholders with cutting-edge technologies used by Fortune 500 companies. The internships are open to all students regardless of major or year. Prospective applicants can explore the catalog of internship opportunities offered across UFIT’s eight departments:

  • Academic Technology
  • Applications, Development, and Integrations
  • Customer Experience & Resource Planning
  • Data Platform and Analytics
  • Information Security Office
  • Infrastructure & Communications Technology
  • IT Business Center
  • Research Computing

Information systems junior Srinithi Reddy is interning in the Customer Experience & Resource Planning department, where she collaborates with the business relationship managers group to enhance UF’s enterprise IT experience.

“This opportunity has helped me hone my interpersonal communication skills, develop a better understanding of collaborating with a variety of specialized teams, and enhanced my proficiency with MS Visio by transforming complex data into visually engaging and informative charts and diagrams,” Reddy said.

John Wes Miller, a sophomore at American University, is a risk analyst intern for the Information Security Office. Miller said his tasks include classifying data and conducting security assessments of the university’s digital infrastructure.

“This internship can truly set you apart and lay the groundwork for a successful career in information security,” he said. “It has given me hands-on experience in cybersecurity and insights into the real-world challenges faced by organizations in securing their digital assets.”

Internship application deadlines may vary according to department. Have questions about the internship program? Contact UFIT at it-comm@ufl.edu.

Training on iClicker Cloud Offered

An iClicker Cloud training representative will be on-site to train UF’s novice and experienced users on this platform. Two training dates (three overall options) and modalities are available:

Friday, July 22: 9:00-10:30 a.m.
(via Zoom)
Wednesday, August 17: 9:00-10:30 a.m. (Face-to-face in CSE E507)
Wednesday, August 17: 12:00-1:30 p.m. (Face-to-face in CSE E507)

To register for any of the three trainings, navigate to the myTraining link. There will also be presenter-led open office hours on Wednesday, August 17, from 10:30-12:00 p.m. in CSE E507.

iClicker Cloud is a mobile-optimized engagement platform that facilitates student and instructor collaboration. The University of Florida has an institutional site license covering all costs. iClicker Cloud includes both synchronous and asynchronous options like polling, quizzing, and assignments, and integrates with Canvas. Whether you are planning to use iClicker for the first time or if you just need a refresher, this training will get you ready for the new school year. There will be time for questions in each iClicker Cloud training.

Instructors with questions about this training or other academic technology trainings available are welcome to contact the UFIT training team.

Saira Hasnain Named Associate VP

On March 24, VP and CIO Elias Eldayrie announced the promotion of Saira Hasnain, Ph.D., to associate vice president and deputy CIO. In this role, Saira will continue to oversee the Infrastructure and Communication Technology department while also helping UFIT achieve the goals in the 2020-2025 UF Strategic Plan for IT.

Hasnain’s additional responsibilities include assisting Eldayrie by:

1. Providing leadership and guidance in critical areas of technology planning and strategy.
2. Developing a roadmap to improve UFIT service quality and overall operational effectiveness.
3. Providing leadership, direction, and support at the institution, state, and national level, with broad-reaching institutional and statewide impact
4. Acting on behalf of UFIT as needed or, in the absence of the VP and CIO, serve as the principal UFIT officer on executive decisions and executive-level committees.

Since joining UFIT in 2016, Saira has demonstrated significant leadership, leading consolidation efforts to enhance service delivery for academic, research, and administrative needs. Under her leadership, the UF Data Center upgrade was the strategic enabler to implement UF’s supercomputer HiPerGator AI. She also led UFIT’s implementation of the OneIT initiative by completing the IT rationalization efforts in voice communication, email, DNS, networking, storage, and cloud technologies. Saira’s transformational leadership style fosters a strong culture of quality, transparency, and innovation, elevating the entire organization and creating standards of excellence.

Course Development Assistance for Fall 2022

Faculty who would like to work with a UFIT instructional designer to develop or revise a course for Fall 2022–the time is now! UFIT’s Center for Instructional Technology & Training (CITT) can help enhance your traditional, flipped, hybrid, online course, or flipped advising site.

Some instructional faculty would like the expertise of an instructional designer but cannot commit to a full course development. Not a problem! UFIT can create a custom development plan for just the items you have time to focus on. Whether you have two weeks or a few months, CITT staff will assist you with developing assessments, course content, or accessibility review. Visit the instructional design page to view all services available. Interested in developing videos for your online or in-person course? UFIT can create welcome videos, course intro videos, and film facets of your course, like a lab experiment. Several examples of in-studio and location shoots are featured on https://citt.ufl.edu/about/academic-media-productions/.

Expertise is available to support your teaching and learning, regardless of your course development needs. Instructors interested in working with the CITT staff may complete the Request Assistance webpage, and a staff member will contact you.

Ten IT Services for Undergrads

There’s a lot to learn during your first semester, from where classes are to managing e-Learning assignments. Technology enables living and learning at UF, and UFIT is here to support your academic journey. While you’ll discover more over the next few years, here are 10 IT services to discover now to help maximize your UF experience.

Anyone with questions about these services may contact the UF Computing Help Desk (352-392-HELP/4357, helpdesk@ufl.edu, and HUB first floor).

1. UF Computing Help Desk: Speaking of getting help from the Help Desk, the staff have you covered for all things technical at UF. There are self-help resources on their website and have 24/7 assistance for things like password resets.
2. Canvas: UF’s e-Learning platform where you access quizzes, assignments, and more.
3. ONE.UF: The campus portal to register for classes, viewing and ordering transcripts, and resources like phishing training.
4. GatorMail: UF’s official email service for contacting instructors, administrative staff, and fellow students.
5. Eduroam: A secure wireless network for on- and off-campus connectivity. Protect yourself and UF, Gators! Stay on secure wireless.
6. Discounted Software: Learn what software packages Gators can purchase at a discount.
7. UFApps: A collection of more than 190 applications available 24/7 FREE for students.
8. GatorCloud: UF’s cloud-based collaboration with high volume storage options.
9. LinkedIn Learning: UFIT underwrites the cost of membership for Gators to access 15,000+ courses for FREE.
10. Mobile Printing: Learn how to print on the go from over 50 campus locations.

Self-Help, Expert Help When You Need It

The UF Computing Help Desk website has self-help resources for students, faculty and staff, accessible from anywhere, at any time. Among the how-to pages are step-by-step instructions for connecting to eduroam and the UF VPN, setting up UF GatorMail on your phone, updating passwords on your phone, and managing your GatorLink account. For visual learners, how about putting that RTS bus time to good use by watching a video on UFIT’s YouTube channel? There are nearly 100 videos on https://www.youtube.com/GoGatorsUFIT, with more added each month.

For 24/7 assistance regarding technical services you cannot fix on your own, the Help Desk has you covered. During regular business hours, in-person and online consultations cover: VPN and wireless network connections, email services, GatorLink account issues, UF systems, e-Learning [Canvas] support, desktop application support, and thesis and dissertation formatting assistance. After hours (nights and weekends) phone support includes account management issues and general tech information.

There are multiple ways to connect with UF Computing Help Desk experts: Visit (132 Hub), call (352-392-HELP/4357), email (helpdesk@ufl.edu), or submit a myIT ticket to the team. Remember to have your UFID number handy!