Tech Support For You: How Can We Help?

Welcome, or welcome back to campus!

New faculty and students, we know there are a lot of things to learn before the first day of term. While you are getting settled, rest assured that help with university systems access and general campus tech questions is just a phone call or short walk away. The UF Computing Help Desk (“Help Desk”) is
in the Hub, on Stadium Road between Century Tower and Ben Hill Griffin Stadium. The Help Desk provides assistance with:

Account Support: Access to UF systems and services start with your GatorLink ID and password. If you experience any difficulties with your GatorLink access or need a password reset, just give the Help Desk a call or stop by.

Technical Support: Help Desk staff are happy to assist with wireless and VPN connectivity issues, GatorMail email questions, discounted software purchases, and more.

Systems Support: Help Desk consultants are experts in enterprise campus systems including Canvas, myUFL, ONE.UF, and other university applications and platforms. Need help using e-Learning or reporting time in myUFL? We’re here to help, Gators!

Call (352-392-HELP/4357), submit a help ticket, or stop by 132 Hub.

Simple Changes to be More Cybersecure

Checking the age of your passwords and reviewing an email link or attachment before opening it can go a long way in protecting yourself from a cyber attack. It’s the world we now live in, so here are some reminders that could save you a lot of heartache and financial and/or identity problems:

1. Check before you click.
Never click on links or open attachments without inspecting the email first. With the enormous volume of malicious emails created and sent every day, being cautious is crucial. Always hover over the email address and look for signs of a scam.
2. Protect and update your passwords.
When was the last time you updated your passwords? Experts recommend updating them every 60 days! Not only should you update passwords, but you should use a passPHRASE. The longer your passwords are, the better.
3. Never leave your electronic devices unattended.
As tempting as it is to ask someone to watch your laptop while in Marston, don’t take this risk. Always take your portable items with you, even if it’s just “for a minute” while you are at the reference desk.

For more ways to be cyber aware, read the Psychology of Phishing story on UFIT News or visit the Information Security Office website.