Change in Multi-Factor Login Begins Fall 2023

Rollout of the new multi-factor prompt for authenticating into services and websites this fall. Everyone will be moved to the new prompt by January 2024, since the company UF currently uses for its authentication service (DUO) is deprecating the current prompt on March 31, 2024. The schedule for moving the UF community to the new prompt is:

● Oct. 3   Primary Affiliation: Staff           

● Oct. 17 Primary Affiliation: Faculty 

● Nov. 7  Primary Affiliation: Students 

● Jan. 9   Remaining community members

The UF community will experience these changes:

User Interface
There is a new look and feel of the prompt screen (shown).

2FA Method Selection Change
UF community members currently select a verification method such as a passcode, mobile device push, or hardware token. The new prompt will select the most secure method available based on what a user has registered for.

Please contact the UFIT Help Desk if you have any questions or concerns about the changes to the multi-factor prompt.

IT Info Page for New Students

Want to know what the student tech requirements are for UF? Learn them and be prepared for Gator academic life by visiting UFIT’s student resources site.

Bookmark the site to easily access information about technology services and systems, including:

UFIT Help Desk location and services
UF Canvas e-Learning system, used for most courses
UF email (GatorMail) assistance and how to get GatorMail on your phone
Where to get a Gator 1 Card (your campus ID)
Location of labs and learning spaces and what each space has available
Establishing two-factor authentication (2FA) for UF accounts
How to make the most of ONE.UF

UFIT wants to help students get a smooth start to academic life. Anyone experiencing a technical issue with their GatorLink account, having an eduroam internet connection issue, or other campus IT need may call (352-392-HELP/4357) or visit (132 Hub) the UFIT Help Desk. Help Desk in-person walk-in hours are posted here.