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  • Rescuing a Hacked Social Media Account

    Posted on May 11, 2023 by tgale@ufl.edu
    PHOTO: Student on campus with Mac laptop open. University of Florida.

    Social media is an essential part of our daily routine but it also exposes users to cyberthreats. Hackers can access personal information through tactics like creating fake login pages, impersonating brand representatives, pretending to be a hiring manager, or even posing as a good friend to trick us into providing login information. Hackers also exploit vulnerabilities such data breaches, weak passwords, and outdated software. A July 2022 NordVPN story revealed 37% of Americans surveyed have had a social media account hacked.

    Social media platforms send alerts when login information is changed. If you receive an alert for an unrecognized change, change your password immediately. If you can’t access your account, contact the platform’s customer support and be ready to provide proof of ownership, like a valid state-issued ID.

    Always allow software, app, and system security updates to run on your devices, Gators! Adding multi-factor authentication (MFA) to social media also strengthens your accounts’ security. (It’s a good idea to add MFA to all your online accounts, especially ones that store personal information and payment information.) Create different passwords for each platform and don’t use Gatorlink credentials (e.g., your UF email and password) on any social accounts. Check out UFIT’s tips for using MFA and social engineering website to learn how scammers try to seperate you from your money, accounts, and identity.

    Posted in Build a Resilient Cybersecurity Environment, Information SecurityTagged hacked social media account, MFA, multi-factor UF, Public Wi-Fi, social engineering, Software Updates, UF social engineering, UF social media

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