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Accessibility Guidelines for Email

GRAPHIC: Electronic Information Technology Communication Accessibility (EITCA) Logo

According to the World Health Organization, nearly 1.3 billion people across the globe have a visual impairment. When sending email, we tend to think about the person’s response but not whether the recipient has the ability to actually read the email.

The University of Florida is committed to online accessibility for all, and that includes academic and administrative emails. Recommendations to consider when composing emails include:

Making email subject lines short and concise. Shorter subject lines are more easily read on smaller screens, which allows all of the text to be viewed without truncation of words. It also makes it easier for those using assistive devices to read the subject line with less effort.
Instead of typing “click here:” when hyperlinks are embedded, describe the action you want the recipient to do. Examples of describing the action are, “Click this link to download the software,” or “Click this link to listen to the recording.”

UF has numerous resources available to help you provide accessible online content. Visit https://accessibility.ufl.edu/ to learn more. Anyone with questions about creating accessible online documentation or about the university policy governing electronic information technology communications accessibility may contact EITCA officer Anne Allen.