Tag: UF telecommunications

Improving the SHCC’s Networked Environment

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UF’s Student Health Care Center (SHCC) is open at its new location on Stadium Road. Formerly across from the Hub, the new building west of the O’Connell Center presented an opportunity to refresh networking and telecommunications for the SHCC.
UFIT began work on this project during the pandemic. In collaboration with UF’s Facilities Services and the contractor, staff designed the telecommunications systems and provided direction on integrating the UF Health technical environment into the new building. UFIT and UF Health IT met weekly throughout the project to keep on track and ensure the work underway was as unobtrusive as possible for impacted stakeholders. Accomplishments of this project include the first UFNET3 connection to the campus CORE network.

“Working with UFIT has been a pleasure throughout the process,” wrote Matthew Walser, assistant director for clinical operations at the SHCC. “I came into the project ‘late in the game’ and the UFIT folks helped get me up to speed. The communication and response has been seamless and as the point person for SHCC, I literally haven’t worried about anything regarding the IT side of the project.”

A first for UF is the integration of the campus mass notification system into the building’s fire alarm system. This design eliminated the need to install individual mass notification speakers, saving money for the project. For more details on the new Student Health Care Center, visit https://shcc.ufl.edu/2023/05/02/shcc-is-moving/.

Mandatory 10-Digit Dialing for 352 Area Code

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Beginning October 24, local calls for the 352 area code placed from some phones will require 10 digit calling (area code + phone number). This change is due to the implementation of 988 as a nationwide number to reach the National Suicide Prevention Lifeline, which goes live on July 16, 2022. This new dialing procedure affects calls made from AT&T landlines within the UF Gainesville campus, but does not affect UF VoIP Cisco telephones. University employees can also continue to use five-digit dialing (i.e., the last number of the prefix plus the last four digits of the number) for calls made within the UF system.

Have questions about how this change impacts your work (and home) phone lines? Check the FAQ page. This new page includes what to expect when sending or receiving faxes in your department, as well as how to identify which phone your department is currently using.

UFIT provides telecommunications services for the University of Florida. Anyone with questions about their campus phone service may contact the UF Computing Help Desk by calling 352-392-HELP/4357, visiting 132 HUB, or submitting a service ticket to https://my.it.ufl.edu/.