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Creating Opportunities in Our Community

PHOTO: Joseph, Lauren, and Jerrell, Fall 2021 Interns, UF Information Technology

In summer 2021, UFIT reached out to Santa Fe College to initiate a partnership for students from populations underrepresented in technology fields. This new internship program provides hands-on work experience and mentoring by UFIT staff. Eight interns began their work experience this fall, and three–Joseph, Lauren, and Jerrell–chose to intern with UF’s Information Security Office. Here’s a brief look at our information security interns:

Joseph who has already earned his A.S. in Network Security, has learned a lot thus far, including how the risk assessment process works and the security aspects of firewalls.
“I learned how to categorize risk assessments. Risk assessments help with security because you are looking from the outside in and it gives you better insight when analyzing how data flows through the network.”

Programming major Lauren wants to become a QA engineer. She likes testing and making sure apps are secure and accessible to everyone, especially those with special needs. “I am very grateful for this internship and appreciate how patient everyone is as I learn new tools like T4. I want to try to help everyone because I know technology can be difficult for some.”

Information Systems Security major Jerrell plans on earning a master’s in cybersecurity information assurance and then work in penetration testing. He has gained much from this internship: “I’ve learned a lot about HIPAA and FERPA compliance, and enjoy sitting in with the monitoring team, which is an area I’m interested in professionally. ISO staff have given me career advice, and I appreciate them pushing and guiding me into my purpose.”

The Cost of Phishing: Money, Time, Personal Files

PHOTO: A male student clutches his laptop in horror

“I should have recognized the red flags. I thought it was easy to avoid phishing emails, but I was wrong. I should have taken the email more seriously, and I had to try to get my account back and missed a test. Thankfully, that’s the only thing I missed.”

When it comes to phishing, it’s possible to lose everything in one click, but you’ll never understand the consequences until it happens to you. In UFIT’s video, three students share real stories from victims of cybercrime.

These examples show what could happen after falling for a phish, from locking you out of your computer to rerouting financial aid money to a cybercriminal’s bank account. But the impacts aren’t limited to one person. One incident is all it takes to shut down UF systems or expose student records, research data, and patient information. With so much at stake, it’s important for everyone at UF to remain skeptical of what arrives in their inbox.

The UF Information Security Office has more information about phishing on its website. You can also participate in the Secure the Swamp! online scavenger hunt from October 25-29 to sharpen your cybersecurity skills.

Improve UF Site Accessibility–Free Training

GRAPHIC: Siteimprove logo, black on white background

As part of the university’s year-round commitment to accessibility, UFIT is sponsoring a one-hour workshop (live webinar) on using Siteimprove. Siteimprove, available to UF colleges and administrative units via the https://accessibility.ufl.edu/ website, is a web accessibility service that automates identifying Electronic Information Technology Accessibility issues. Siteimprove also assists in improving web accessibility (to Web Content Accessibility Guidelines 2.0, A-AAA), helps monitor broken links and misspellings, and ensures that published contact information is up to date.

When: Wednesday, Nov. 10 │ 10:00-11:00 a.m.
How: Registration Link for Siteimprove 101
Details: Workshop is free to attend. Attendance is limited to 100 participants. A Zoom link will be sent to participants after they register.

Attending the Siteimprove 101 webinar is an excellent way for UF’s site admins, web managers, and web content editors to learn how to maximize their time fixing issues with the biggest impact on their site’s accessibility rating. World Usability Day is November 11, and everyone who publishes content to the web should be aware of UF’s obligation to improving site accessibility for all. Web accessibility and usability go hand in hand, so let’s ensure we are all working toward designing with usability in mind. Siteimprove is a great tool to enable this goal.

Anyone with questions about this training is welcome to contact UFIT Training.

Formatting Help for Theses, Dissertations

PHOTO: ETD staff member helping graduate student at the UF Computing Help Desk

The UF Computing Help Desk provides support for graduate students when they are ready to format their thesis or dissertation. The electronic thesis and dissertation (ETD) staff at the Help Desk offer one-to-one consultations and adhere to all Graduate Editorial Office guidelines. The Help Desk also provides and maintains templates for the production of their document in both MS Word and LaTeX formats.

Taking advantage of UFIT’s expertise with electronic thesis or dissertation formatting is free. Technical consultations take place in the Hub, room 132. Appointments are preferred (call 352-392-HELP/4357) but walk-ins are also welcome if staff are available and physical distancing can be achieved. Business hours for the ETD service are the same as the Help Desk’s.

Let UFIT relieve some of the stress that comes with preparing a thesis or dissertation. Schedule a staff consult or review online tutorials by visiting the Electronic Support Page.

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Mandatory 10-Digit Dialing for 352 Area Code

SCREEN GRAB: Example of ATT Phone-set Impacted by Calling Change

Beginning October 24, local calls for the 352 area code placed from some phones will require 10 digit calling (area code + phone number). This change is due to the implementation of 988 as a nationwide number to reach the National Suicide Prevention Lifeline, which goes live on July 16, 2022. This new dialing procedure affects calls made from AT&T landlines within the UF Gainesville campus, but does not affect UF VoIP Cisco telephones. University employees can also continue to use five-digit dialing (i.e., the last number of the prefix plus the last four digits of the number) for calls made within the UF system.

Have questions about how this change impacts your work (and home) phone lines? Check the FAQ page. This new page includes what to expect when sending or receiving faxes in your department, as well as how to identify which phone your department is currently using.

UFIT provides telecommunications services for the University of Florida. Anyone with questions about their campus phone service may contact the UF Computing Help Desk by calling 352-392-HELP/4357, visiting 132 HUB, or submitting a service ticket to https://my.it.ufl.edu/.