Enhanced Support for Blue Light Phones
Reporting in myIT means faster service fixes
Remedy System to be Sunsetted
All editing in Remedy will be disabled June 30, 2015
myIT Service Request Portal is Live
Campus IT groups joining myIT this spring
ITSM Update: What’s Coming Next?
Implementation phase has begun
Hirings Announced for Key Posts in UFIT
Reorganization of CNS also announced
Video Stream and Presentations Available for ITSM 101
135 attendees on-hand for the event.
‘ITSM 101’ Event
July 9, 1:00pm-2:30pm
Improving Technology Services at UF
ITSM: From Silos to Service