May 26, 2016
The GatorLink Account Management system is being upgraded this summer. The upgrade includes an extra layer of security, very similar to what banks and credit unions now use.
Because of this security enhancement, the process for resetting forgotten passwords will change. To complete a self-service reset for a forgotten password, users will receive a verification code via text (SMS) or voice call, which will then be entered on the appropriate screen. This verification code, sent to a personal home phone or personal/work cellphone number, ensures you are actually the one changing your password, protecting you from unauthorized use of your account. Before the upgrade, be sure to log in to myUFL and confirm that your current home phone number and/or your personal or work cellphone number is in your Directory Profile. Here’s the breadcrumb path to update your information: my.ufl.edu > Main Menu > My Account > Update My Directory Profile.
You won’t be able to use the self-service online password reset feature if this information isn’t in your Directory Profile. Instead, a visit to the UF Computing Help Desk (with photo ID) will be required for a password reset. Save yourself the logon delay–update your myUFL Directory Profile today!