September 20, 2013
On December 15, UF’s Jabber service will be discontinued. Jabber–an open, XML-based protocol for instant messaging (IM)–was a mainstay on campus for many years before newer, more integrated technologies became available. Retiring Jabber will allow UFIT’s infrastructure staff to focus on cutting-edge messaging solutions for the university community.
UF’s Lync IM service is available as an alternative to Jabber. Lync allows for the synching of a user’s Outlook contacts to the IM service. Lync also offers built-in videoconferencing which allows participants to call in to a meeting. Lync can be downloaded (GatorLink authentication is required) by visiting the Software Licensing Services page.
Members of the UF community interested in alternatives to Jabber should first contact their local IT support (e.g., college or business unit-level IT staff) to find out what options are compatible with their devices. For assistance downloading or migrating to Lync, call or visit the UF Computing Helpdesk (132 HUB, 352-392-HELP/4357). The Help Desk opens at 7:30 a.m. Monday through Friday and at 12:00 p.m. on weekends.