May 14, 2018
In April, Microsoft began notifying Outlook Web Access (OWA) app users of the retirement of the mobile app. At UF, Microsoft’s decision to retire the OWA app impacts approximately 2,300 students and 500 faculty and staff.
On Tuesday, May 15, 2018, the current OWA apps for iOS and Android stop working.
Anyone using Office 365 who tries to open the OWA mobile app on or after May 15 will see a message and a link to download Outlook for iOS or Android. Microsoft’s step-by-step instructions for setting up Outlook on your mobile device are available here: Outlook for iOS and Android Help Center.
UFIT encourages OWA app users to make changes to their mobile device by May 14. This will ensure the continuous flow of University of Florida email. Although we are enabling the updated Microsoft Outlook app, we strongly encourage users to configure mail via the built-in mail application on their iOS or Android device.
Members of the campus community that need help configuring their devices to get UF email on their phone should contact their local IT support staff. Students, faculty, and staff can also get UF email assistance from the UF Computing Help Desk.