May 25, 2020
UFIT supports workstations across campus, but not all workstations are created equally…some have engines and wheels. Tyler Hardin and Ryan Dennis (pictured), provide technical support for the UF Police Department, including the specialized technologies and software in campus patrol cars.
“Both Tyler and Ryan are extremely proactive when it comes to meeting (exceeding) the complex, specialized IT support needs of the UFPD,” wrote Major William Barber. “They each routinely modify their work hours in order to fully sustain and support us 24/7/365. Our officers really appreciate their positive attitude and flexibility for the department.”
In addition to traditional workstation support, UFIT staff also:
• Configure and maintain patrol car technology including rugged laptops, L3 DVR/camera systems, body cameras, thermal printers, and license plate readers
• Support UFPD Dispatch Center systems
• Troubleshoot with Central Square, a public safety-specific software
• Provide IT support for UFPD during home football games
“Tyler and Ryan keep UFPD moving forward,” said Community Services Division Sergeant Chad Holway. “They contribute to the shared responsibility of Public Safety by providing above and beyond technical support, keeping this department connected and prospering during COVID-19 while working from home or other remote locations.”
Questions about UFIT’s campus tech support may be sent to IT-Communications.